Telecommunications, Media & Technology (TMT)
Industry Focus
Technology, media, and telecom companies sit at the heart of digital disruption—facing convergence, cost pressures, and rapid platform innovation. Gharfien enables TMT clients to modernize infrastructure, redesign operating models, and capture new growth. In telecom, we support 5G deployment, network cost optimization, and customer-centric transformation. In media, we help realign tech stacks, monetize digital assets, and improve content performance. And in tech, we support SaaS scalability, digital product strategy, and enterprise platform enablement. We bring strategic clarity and hands-on delivery across sectors where agility and innovation drive competitive advantage.
Our TMT Consulting Services
Explore our comprehensive selection of services that cater to a variety of needs, ensuring complete customer satisfaction.
Telecommunications
We support telecom operators in addressing core challenges and capturing new opportunities through five key enablers—ranging from AI and network excellence to data-led customer strategies and adjacent market expansion.
Media & Entertainment
We enable media companies to respond to shifting consumption trends by optimizing pricing, accelerating customer growth with AI, and streamlining operations for agility and scale.
Technology
We partner with tech companies to reinvent business models, accelerate internal transformation, and drive sustainable performance—unlocking purpose-driven value for stakeholders and society alike.
Measurable Results Delivered – Clients Success Stories
Driving Cost Efficiency and Operational Excellence for a North American Telecom Provider through Technology Transformation
A North America-based cellular service provider, backed by a private equity firm, engaged our experts to improve liquidity, drive operational efficiency, and streamline technology operations. As part of a comprehensive, year-long transformation program, identified CAD 20 million in annual cost savings by optimizing technology spend and eliminating inefficiencies. Additionally, we enabled CAD 8 million in further savings by outsourcing core tech operations to a low-cost region—freeing up critical resources and improving the company’s overall financial health and operational agility.
The transformation empowered the telecom operator to unlock CAD 5 million in immediate working capital, ensuring continuity of business operations and enhancing financial stability. These results laid the foundation for the provider to secure additional private equity funding and accelerate growth. By combining cost transformation, technology modernization, and operational redesign, we delivered measurable improvements in EBITDA, reduced customer onboarding time, and built a scalable operational model aligned with the demands of today’s competitive and rapidly evolving telecom landscape.
Operational Efficiency: Technology-Driven Uplift
Delivered a 15% improvement in operational efficiency by streamlining technology operations and adopting modern IT frameworks.
Cost Efficiency: Sustainable EBITDA Improvement
Achieved a 7% uplift in EBITDA by reducing structural costs and enabling leaner, more scalable technology delivery models.
Process Improvement: Faster Customer Onboarding
Accelerated customer acquisition by reducing onboarding time by 37%, improving service activation and customer satisfaction.
Meet Our Global TMT Consulting Leaders
Gharfien’s consultants are recognized thought leaders in their domains—valued not only for their deep expertise and strategic insight, but also for their ability to solve complex business challenges with practical, results-driven solutions that deliver real impact.
Sr. Partner & Managing Director
How can we assist you?
Every sector faces its own disruptions and opportunities. We understand the dynamics shaping your industry—and how to respond with precision.